Global talent mobilization typically requires a multitude of external and internal stakeholders to achieve the desired human experience, business value, and compliance goals. With advancing technology, the changing workforce landscape, and an increased focus on compliance and risk, global talent mobilization professionals and human resource leaders have an opportunity to reassess and reimagine the global mobility ecosystem to humanize and digitize in new and innovative ways.
Technology advancements and evolving talent models are expanding and extending the way we work beyond traditional definitions. Companies that embrace and invest in their digital strategy and technology solutions may be better able to evolve their talent mobilization programs to support their overall organizational objectives and make lasting, positive human impacts.
Increasing Complexity of Talent Mobilization
The evolving dynamics of the global workforce have been heavily influenced by rapid technological advancements and interconnectedness, which continually are transforming the nature of work. Traditional methods of acquiring and deploying talent are evolving, giving rise to a more fluid and borderless global talent market. This evolution necessitates a deep understanding and proactive approach toward global talent mobilization.
Evolving Organizational Challenges and Demands
- Ability to effectively manage program expansions and diverse move profiles (e.g., remote work, business travelers, commuters, gig workers, etc.) while meeting compliance and employee experience expectations.
- Doing more with less"expectation of talent mobility to elevate strategic value to businesses while achieving compliance, meeting talent goals, and prioritizing cost savings.
- Driving efficiencies and automation while creating a seamless, consumer-grade experience.
- Ensuring data can be shared, integrated, analyzed, and easily accessed and reported.
- Evaluating, investing in, and optimizing technology solutions during a time when change and innovation are rapidly evolving.
Enabling Talent Mobilization With Technology
To manage this increasing complexity, organizations have an opportunity to reimagine the use of technology solutions and make strategic technology choices that solve for diverse fact patterns.
Technology Solutions Enable Workforce Optimization
Advancements in technologies such as generative artificial intelligence (AI), machine learning, and predicative analytics are creating a wide array of opportunities to optimize talent and skills matching, process automation, and self-service tools while enhancing the user experience as well as and gaining valuable insights for strategic decision-making and talent deployment models.
- Organizations can make better data-driven decisions to mitigate risk, reduce time spent, and focus on higher value-add strategic objectives.
- Talent partners can have the infrastructure and processes in place to support broader talent initiatives/strategy and develop workforce skill sets to meet organizational demands.
- Global talent mobility professionals can be empowered to do their jobs faster and more efficiently, providing employees with a better experience.
- Business partners can be empowered to make informed, strategic talent deployment decisions.
- Talent mobilization employees can have a consumer-grade experience that is simplified, seamless, and intuitive.
- Curated ecosystems with integrated technology solutions can promote global simplicity, efficiency, and automation, which enables workforce agility and optimization.
Transforming the Digital Experience
Digital transformation requires a blend of technical and human capabilities and the integration of smart technology investments into various areas of an organization. An effort to transform the digital experience must consider how the organization, processes, and people can be changed through digital technologies.
The digital journey is ongoing and requires long-term efforts focused on molding an organization by continuously surveying, evaluating, and deploying technology to create and drive value.
Deriving Value
With advancements in artificial intelligence and an increased emphasis on talent and global workforce mobilization, organizations should ensure they are meeting their objectives by developing a clearly defined digital strategy in which specific technology investments are aligned and the organization is mobilized and ready to manage the change (Digital Trifecta). Digital strategy, technology solutions, and change management should be mutually enabling and reinforcing.
Digital Strategy
Intelligentially designed technology solutions can facilitate a desired experience and ensure execution of an organizations digital strategy. An effective and successful digital transformation is built on a foundation of a smart digital strategy.
Components
- Strategic possibilities created by digital transformation.
- Terms that describe efforts to enable a larger strategy.
- Digital capabilities, new markets, and new products.
Technology Aligned to Strategy
To bring digital strategy to life, an organization should be intentional in their technology approach and make technology investments that are purposefully harnessed to achieve a distinct goal. To enhance growth, profit, and value, organizations should make wise investment choices when designing technology solutions and ensure those solutions are implemented with discipline.
Components
- Purposeful technology investments that power digital strategy.
- Clear linkage between technology and how it enables the strategy.
- Strategy without defined technology solutions can erode value. Technology solutions without strategy can limit value potential.
Digital Change
Meaningful and impactful digital transformations are typically backed by a powerful digital strategy, brought to life by strategic and thoughtful technology investments, and underpinned by change capabilities.
Components
- Ability to adopt and adapt to new processes, resources, and ways of working.
- Qualitative, human characteristics necessary for a transformation encapsulating a multitude of talent domains.
Global Talent Mobilization Playbook
Digital innovation can change an organization's ecosystem and ways of working overnight. Selecting technology solutions with a strategic mindset"and with solution agility top of mind"can support the talent mobilization strategy, employees, and broader ecosystem to withstand the ever-changing evolution of the global workforce.
Global talent mobilization is a business imperative that typically requires mobility leaders to team across their talent, HR, tax, and finance functions to address critical priorities and align on strategy, technology, and risk. These focus areas are critical in cultivating a global talent mobilization function that can dynamically support technology, explore innovative insights, and develop a culture of agility.
Strategy and Alignment
Strategic, intentional collaboration across the enterprise and its mobility ecosystem is typically required to create a strategy inclusive of modern policies and programs that are economical, sustainable, and competitive in the market.
At the same time, the strategy should be underpinned by flexible, comprehensive technology solutions that enable businesses to deliver a consumer-grade employee experience while effectively addressing workforce compliance risks.
Smart Technology Solutions
Exploring the digital solutions that best suit an organizations strategy and compliance needs often requires an experienced team that understands the complex global workforce, underpinning technology, and enterprise ecosystem. The team also needs the capabilities to deliver the technical knowledge to gear up and analyze the right data to help an organization address its largest priorities and complex compliance requirements to proactively optimize the sourcing of global talent to support their business strategy.
Managing Demands and Risk
Regulatory pressures are constantly evolving, and global jurisdictions are becoming increasingly savvy in tracking compliance. Management of diverse move profiles and the downstream risks often requires a proactive approach underpinned by technical knowledge and intelligently designed technology solutions to balance competing priorities of talent strategy, cost optimization, and global regulation compliance.
Delivery and Adoption
Having a strategy to address the changes that have transcended on the new boundaryless workforce and leveraging technology designed to manage this evolving ecosystem can allow business leaders today to focus on optimizing costs, providing insights, and helping their businesses to achieve results.
Development of a holistic change management strategy that engages internal and external stakeholders, effective training opportunities, and clear communications to support user adoption can enable the organization to realize its most prioritized goals.
Making a Lasting Human Impact
With the right technology strategy and solutions in place, organizations can operate in an optimal state: delivering efficiencies and allowing for key stakeholders to drive change and make informed strategic decisions that have a significant impact on organizational and talent outcomes.
In today's rapidly evolving business and workforce landscape, organizations that effectively leverage technology within global talent mobilization can gain a competitive advantage. By embracing technology as part of its core strategy, talent mobility can unlock new opportunities for growth, improve workforce agility, and foster a culture of innovation.
How Deloitte Can Help
Deloitte's Global Employer Services practice is equipped to support global talent mobility functions with their technology strategy, journey, and solutions. Our robust framework and experienced team support organizations as they assess, strategize, implement, and continuously improve their global workforce technologies. Whether implementing a third-party mobility management system, creating an ecosystem across vendors, developing a data lake, prioritizing AI use cases, or leveraging internal HRIS/ERP systems, Deloittes proven framework guides us in aligning your global workforce needs and delivering technology solutions with measurable value, an effective user experience, and continuous improvement. Deloittes subject matter specialists bring the skills, experience, and methodology to curate a technology architecture that prepares organizations to address:
- Policy configuration and development
- Process and workflow optimization
- Bespoke tech solutions, ecosystems designs, and integration
- Testing, training, and change management
- RFP preparation and vendor selection
- Project management of tech implementations
- Loan staff support
- Market insights