Certified Relocation Professional

About the CRP® Designation

The next exam window is 13 November - 8 December 2025.

Certified Relocation Professional Badge

The Certified Relocation Professional (CRP®) designation from WERC is a prestigious credential recognizing professionals with extensive knowledge in managing talent mobility within the United States. This certification highlights your expertise and enhances your professional reputation among clients, colleagues, and organizational leaders.

The CRP® designation is the only credential dedicated to acknowledging professionals who demonstrate extensive understanding in managing employee mobility within the United States. Get recognized for your expertise.

Over 2,000 candidates achieve this designation through work experience, professional society engagement, studying a defined body of knowledge, and passing a comprehensive examination.

Receiving the CRP® designation not only distinguishes you but enhances your reputation among clients, colleagues, and organizational leaders. Join a community of relocation professionals who have achieved this prestigious designation.

Exam Information

Upcoming Testing Dates

The CRP® examination is held each year in late Spring and, depending on demand, a second examination window may be offered in the Fall. Please refer to the website for the exact testing window.

Spring: May – June

Fall: November - December

Schedule Your Test Location, Date, and Time

The CRP® examination is offered in Internet-based testing (IBT) format where candidates sit for the examination at a local testing center or via live, online proctoring (LOP). Our testing partner sends instructions for how to reserve a testing centerlocation, time, and date approximately three to four weeks prior to the start of the examination window.

Testing Outside U.S./Canada

You may sit for the CRP® examination at an international testing site. In addition to the regular registration fee paid to WERC, you may be required to pay a separate fee upon scheduling the examination location, date, and time for a testing center outside U.S./Canada.

Exam Entrance and Change Procedures 

Once your application is approved, you will receive a confirmation email from WERC. If you do not receive this email within two weeks of when you submitted your application and paid your fees, it is your responsibility to contact WERC to confirm receipt of your application.

Our testing partner will email instructions for how to schedule your examination testing center location, date, and time three to four weeks before the examination date window begins.

It is the candidate’s responsibility to secure a testing center, date, and time or schedule a live, online proctoring (LOP) session. When choosing LOP, it is the candidate’s responsibility to ensure that their computer setup complies with the technical requirements necessary BEFORE the testing begins to ensure an on-time start to their testing window. Test sessions are booked on a first come, first served basis. Failure to book a test time will result in the candidate being considered a “no show” and no refunds will be made. Registration cannot be moved to a future exam window. It is recommended that you schedule your exam date at least two business days prior to the close of the exam window in case you experience scheduling issues. The exam window will not be extended, so waiting until the last date to test can be risky.

As soon as you schedule your examination, you will receive an email from the testing partner that will serve as your admission letter. Please print and save this email.

You must present your admission letter and a government-issued identification with photo and signature (driver’s license or passport) for entrance into the testing center. The name you provide to WERC must match the name on your photo ID. No bags/purses, hats, cell phones, beverages, papers, books, calculators, or notes will be allowed in the test room.

Change Procedures and Fees

Once you choose a testing center location, date, and time with our testing partner, you can log-in to the partner website to manage any changes you need to make. Any changes in location, date and/or examination time may result in a change fee. You cannot make changes within 24 hours of your testing date. Please note that testing centers can fill up and certain dates and times may prove to be more popular than others. This is especially true closer to the examination end date.

Content Areas

Examination Scope

Examination questions are designed to assess mastery of a number of tasks that have been organized into broad knowledge categories called domains. The percentage of questions from each domain is as follows:

Domain 
Program & Policy 36% 
Real Estate 34%
Service Delivery 30%
Total 100%

CRP® Examination Content Areas

1. Program & Policy

TASK 1: Design and maintain a mobility program, aligned with the company culture and strategy, that provides the framework for policies and program administration.
  • Budgeting (e.g., cost projection, cost control/containment)
  • Economics of relocation/revenue stream (e.g., pricing and servicing models, risk management)
  • The identities and roles of the stakeholders and/or decision-makers (e.g., Procurement, HR, IT)
  • Mobility alternatives/options (e.g., telecommuters, temporary assignments, college intern assignments, business travel)
  • Tax treatment of relocation expenses
  • WERC’s 11 Key Elements and procedures of the amended value offer
  • The impact of the company culture and strategy
  • Revenue Ruling 82-204 (e.g., Amdahl/capital assets)
  • Capital gains taxes
  • Sarbanes-Oxley Act
  • Real Estate Settlement Procedures Act (RESPA)
  • Revenue Ruling 2005-74
  • Retention (e.g., managed move programs for entire employee population, offering alternatives to relocating)
  • Recruitment (e.g., tiered new hires, pre-employment offer counseling, area orientation, competitive policy adjustments/enhancement)
TASK 2: Develop and maintain mobility policies (e.g., permanent transfers, short-term assignments, group move) that align with the business strategy and are cost effective, compliant, and competitive.
  • Policy types and alternatives (e.g., traditional, tiered, flexible, lump sum, and capped)
  • Mobility alternatives/options (e.g., telecommuters, temporary assignments, college intern assignments, business travel)
  • Policy development and analysis (e.g., benchmarking, company culture and objectives, cost management)
  • Recruitment (e.g., tiered new hires, pre-employment offer counseling, area orientation, competitive policy adjustments/enhancement)
  • Tax assistance policies (e.g., gross-ups, tax equalization– international)
  • Transportation of household goods
  • Temporary living (e.g., housing, meals)
  • Real estate assistance (e.g., home marketing, home buyout, buyer value option (BVO), direct reimbursement)
  • Assistance for employee's loss on home sale
  • Home-finding assistance (e.g., destination services, number and duration of trips)
  • Purchasing closing costs (e.g., settlement statement, broker's commission, and selling costs)
  • Cost-of-living assistance
  • Employer mortgage programs (e.g., direct bill, mortgage subsidy programs, second mortgage)
  • Renter's assistance (e.g., lease terminations, area tours)
  • Group moves (e.g., implementation, execution)
  • Cross-border moves (e.g., components of inbound U.S. and outbound U.S., repatriation)
  • Pre-decision services
  • Sarbanes-Oxley Act
TASK 3: Provide consultation to clients, internal stakeholders, industry partners, and transferees using real estate data, trends, and industry statistics to help them make informed decisions.
  • The purpose of the WERC Broker’s Market Analysis and Strategy Report, how it is prepared, and how to review and interpret it
  • Real estate terminology
  • Homesale program terminology
  • Statistical tools for real estate (e.g., home sale prices, trending data)
  • Cost-of-living differentials
  • Home finding/area counseling
  • Property management
  • Mortgage financing
  • Home inspection and disclosures
  • Home marketing assistance
  • Relocation appraisal principles and terminology
  • Legal issues (e.g., toxic substances, property condition, disclosure)
  • Real Estate Settlement Procedures Act (RESPA)
TASK 4: Plan and execute a group move, including policy development and departure/destination services coordination to fulfill the objectives for the move.
  • Communication strategy
  • Policy development
  • Group move implementation (e.g., workflow, process plan, logistics, timing)
  • Mobility alternatives/options
TASK 5: Select and manage service providers using performance metrics to facilitate employee mobility.
  • Industry performance metrics (e.g., claims frequency, appraisal/Broker's Market Analysis (BMA) variance, customer satisfaction) and service-level agreements (SLAs)
  • Economics of relocation/revenue stream (e.g., pricing and servicing models, risk management)
  • The identities and roles of the stakeholders and/or decision-makers (e.g., Procurement, HR, IT)
  • Service provider selection and management [e.g., request for proposal (RFP) development]

2. Real Estate

TASK 1:  Develop and implement home sale strategy, including the potential for a guaranteed buyout, to facilitate the sale of the property.
  • The purpose of the WERC Broker's Market Analysis and Strategy Report, how it is prepared, and how to review and interpret it
  • Home marketing assistance
  • Real estate terminology
  • WERC Relocation Property Assessment
  • The use of appraisals in home purchase programs
  • Legal issues (e.g., toxic substances, property condition, disclosure)
 
TASK 2: Explain the elements of the relocation appraisal, including forecasting, market change, and differences between the WERC appraisal and other types of real estate appraisals, to help the transferee and/or client understand the anticipated sales price.
  • The purpose of the WERC Summary Appraisal Report, how it is prepared, and how to review and interpret it
  • Principles of relocation appraising, including statistical tools (e.g., matched pairs analysis, market change adjustment, forecasting, gross living area)
  • Types of appraisals
  • How appraisals are used to determine the buyout offer
  • Relocation appraisal terminology
TASK 3: Educate the transferee about the home-finding/home-sale process and relationship between buyers, sellers, and licensed real estate salespersons/broker.
  • Buyer brokerage, dual agency/mediation
  • Home inspection
  • Legal considerations (e.g., disclosures, attorney review/modification)
  • Mortgage financing
TASK 4: Evaluate the impact of the relocation property assessment and disclosures on the home sale process to help the transferee and/or client make an informed decision regarding defects, potential costs, and risks.
  • The purpose ofthe WERC Relocation PropertyAssessment, how it is prepared, and how to review and interpret it
  • Home inspection and disclosures
  • Legal issues (e.g., toxic substances, property condition, disclosure)
TASK 5: Administer a home sale program that complies with real estate tax laws and regulations.
  • Tax treatment of home sale programs
  • Revenue Ruling 2005-74
  • WERC ’s 11 Key Elements and procedures of the amended value offer
  • Revenue Ruling 82-204 (e.g., Amdahl/capital assets) 
  • Capital gains taxes
  • Sarbanes-Oxley Act

3. Service Delivery 

TASK 1: Audit transferee relocation expenses according to client policies and move-related tax regulations and process payments, ensuring proper categorization for reporting and payroll purposes.
  • Tax assistance methodology
  • Federal tax treatment of moving expenses
  • The WERC Report on Home Sale Program Costs
  • Budgeting (e.g., cost projection, cost control/containment)
TASK 2: Identify transferee and family destination needs and coordinate services through a network of providers to ease the transition to the new location.
  • Transferee and family considerations (e.g., social activities, childcare, schools, elder care, spouse/partner assistance)
  • Support for cross-borde rmobility
TASK 3: Counsel transferees according to company policies and operating procedures to guide, inform, and manage expectations.
  • Homesale (e.g., home marketing, home buyout, buyer value option (BVO), loss-on-sale)
  • Home finding (e.g., purchase/rental assistance, area tours, mortgage assistance)
  • Destination services
  • Temporary living (e.g., housing, meals)
  • Transportation of household goods
  • Final move
  • Expense reimbursement process
  • Tax assistance
  • Property management
  • Cost-of-living assistance
TASK 4: Identify key differences between U.S. domestic and cross-border relocations.
  • Components of U.S. inbound and cross-border moves (e.g., work visas, home finding, driver's license, settling in, mortgage)
  • Transportation of household goods
  • How cross-cultural factors influence service delivery to incoming expatriates
  • Impact of cross-border mobility on family
TASK 5: Educate transferee on mortgage practices and facilitate the application process to expedite the home purchase.
  • Employer mortgage programs (e.g., direct bill, mortgage subsidy programs, second mortgage)
  • Mortgage financing
  • Purchasing closing costs (e.g., settlement statement, broker's commission, and selling costs)
  • Real Estate Settlement Procedures Act (RESPA)
  • Dodd-Frank Act
Post-Exam Score Report

The Score Report

Your examination results will not be available to you right after testing. We run standard statistical tests on all the examination questions and answers to be sure that the examination is fair and valid. This is to your advantage because questions that are too confusing or “tricky” can be discovered and eliminated, which may result in a better score for you.

Your test score will be available within 6 weeks of the final testing date for the given year. You will be able to check your score online through our testing partner’s scoring portal. Score reports will also be emailed approximately two days after they are released online.

The score report indicates whether you passed or failed the examination. Your score is a scaled score. A scaled score is an arithmetic conversion of the raw scores; it is not a “number correct” or “percent correct” score. Scores can range from 200 to 800, but a total scaled score of 500 or more is required to pass the CRP® examination.

If you do not pass the examination, you will receive individual section scores listed by content area for your own performance assessment. You can use this information to identify weak areas and/or to focus future examination preparation strategies.

Examination retake is available at a discounted rate only for the next available exam period (must sign up before the conclusion of the first registration deadline or regular rates apply).

Retakes and Cancellations

Spring Exam Retake

If you recently took the CRP Examination during the current calendar year and did not achieve a passing score, you are eligible to retake the exam at a reduced rate of $215 during the next Fall (if applicable) or Spring offering. This rate is only valid through April 14. You are not eligible for this rate if you took the exam in previous calendar years, canceled, or failed to show up for your exam time.

Fall Cancellation Deadlines and Refunds***

Cancellation requests received on or before October 6, will be refunded the full application fee minus a $100 processing fee. No refunds will be issued for cancellation requests received after October 6. No refunds will be provided for CRP source materials that are purchased if they have been opened as the material is downloadable.

***To meet candidates’ confidentiality expectations and comply with standard examination processing criteria:

  • Substitutions are not permitted,
  • All changes/cancellations will be accepted only from the candidate him/herself, and
  • All examination cancellations must be submitted in writing via email.
Designation Awarded

Two related designations are awarded in this professional certification program: Certified Relocation Professional (CRP®) and Senior Certified Relocation Professional (SCRP®). You need to pass the CRP® examination only one time to earn the Certified Relocation Professional (CRP®) designation.

To attain the SCRP® designation, you will need to earn WERC’s Distinguished Service Award through leadership contributions to WERC. Such contributions include serving as a panelist or speaker at a WERC meeting or program, writing Mobility magazine articles that are published, and serving on special or standing committees. 

If you have already been recognized with a Distinguished Service Award when you pass the CRP® examination, you will automatically be awarded the SCRP® designation. CRP® designees who earn the Distinguished Service Award from WERC will automatically be elevated to the SCRP® level. This designation recognizes individual achievement. The CRP® or SCRP® notations may not be used to imply certification of an entire organization.

Purpose and Development

Purposes of the CRP® Certification Program

  • To establish a common and universal understanding of the field of employee relocation.
  • To recognize individuals who master the skills needed to be a professional in the field of U.S. employee relocation.
  • To raise the professionalism of those involved in relocation.
  • To encourage continuing education for professional development.
  • To encourage self-development by offering guidelines for achievement in the relocation profession.
  • To identify and award special recognition to those persons who have demonstrated a comprehensive knowledge of the principles and practices of relocation, related disciplines, and laws governing and affecting relocation.

Examination Design and Development

  • The examination is a comprehensive assessment consisting of 125 multiple choice questions.
  • One hundred and ten questions are scored; the remaining fifteen questions are included as potential future questions under review for validity.
  • Candidates have up to three hours to complete the examination.
  • Questions for the CRP® examination are written by a WERC CRP® Certification Review Board (CRB), which is comprised of CRP®-designated WERC members representing the various disciplines within the industry. The CRB receives direction in techniques for writing test questions from WERC’s testing partner. Our testing partner reviews the questions for clarity and readability and then assembles the examination; however, the relocation professionals on the CRB develop the examination content. Questions contained in the CRP® examination are derived from specific WERC educational programs and research publications known as source materials.
  • You can purchase these materials when you register to take the examination. These source materials facilitate an independent study approach. WERC does not sponsor a review course and is not affiliated with any review courses provided by outside organizations.

Please note that for test security, and in accordance with standard testing procedures, examination questions are not, and never have been, released to the public, even after they are retired.

Need Further Assistance?

If you have more questions, please check out our HELP CENTER or send us an email at crpinfo@talenteverywhere.org.